INFINITE ICON Technology
About Services Payment software Training Quality Where we work Downloads Get in touch
IT Consultancy · Corporate Training

Capability and technology, built for UAE & Africa growth.

Headquartered in Dubai with a partners office in Addis Ababa, we design and implement the technology — and train the people who will run it.

Book a consultation Explore services
Quality management certified to ISO 9001:2015
2022Founded in Dubai
500+POS terminals deployed
7Countries trained in
8Sectors served
Headquarters · DubaiPartners office · Addis Ababa
ISO 9001:2015 Certified · IT Consulting · Corporate Training · Cybersecurity & Risk · POS, ERP & Cash Registers · Terminal Management System · SoftPOS · Tap on Phone · Cloud Solutions · Leadership & Banking Programmes · Managed Services · ISO 9001:2015 Certified · IT Consulting · Corporate Training · Cybersecurity & Risk · POS, ERP & Cash Registers · Terminal Management System · SoftPOS · Tap on Phone · Cloud Solutions · Leadership & Banking Programmes · Managed Services ·
About us

A strategic technology partner, not just a vendor.

Founded in 2022 and headquartered in Dubai, Infinite Icon Technology is an IT consultancy built for the pace of the UAE and African markets. We work with banks, government entities and fast-growing businesses that need technology to move as fast as their ambitions.

Our approach

We design and implement the technology, and we train the people who will run it. That combination of advisory and capability building is what makes transformation stick after the project team leaves.

Our promise

Every engagement ends the same way: your team able to run it without us.

HeadquartersDubai, UAE
Founded2022
Delivery hubsDubai, UAE
Addis Ababa, Ethiopia
CertificationISO 9001:2015
Engagement typesAdvisory · Delivery · Training
Legal entityInfinite Icon Technology L.L.C

IT Consulting

Infrastructure, cloud, security and systems.

Corporate Training

Role-based programmes in 7 countries.

Payment Hardware & Software

POS terminals, TMS and payment platforms.
Range of specialization

Two practice areas, designed to reinforce each other.

Everything we do sits under IT Consulting or Corporate Training — we build the system and the capability to run it.

Practice area 01

IT Consulting

Advisory, infrastructure and practical support that keeps your systems secure, current and running.

Cybersecurity & Risk Advisory

Risk assessments, security architecture and staff readiness programmes that reduce exposure without slowing the business down.

IT Infrastructure

Networking, data processing and storage, and systems operations designed, deployed and supported end to end.

Cloud Solutions

Migration, architecture and management across public, private and hybrid cloud environments.

Managed Services

Ongoing monitoring, maintenance and support so internal teams can stay focused on the business.

POS, ERP & Cash Register Support

End-to-end supply, installation and support for point-of-sale, ERP and cash register systems — hardware and software.

Software & Systems Development

Custom applications and integrations that connect your technology to how the business actually operates.

Practice area 02

Corporate Training

Executive and management programmes for banks and financial institutions, delivered with specialist international faculty.

Leadership & Executive Presence

Executive Leadership Presence and Women in Leadership — building confident, visible leaders at every level of the bank.

Strategy Execution & Governance

Turning strategy into results, with the governance frameworks that keep boards and management accountable for delivery.

Organizational Resilience & Enterprise Risk

Organizational Resilience and Enterprise Risk Management (ERM) — preparing institutions to anticipate, absorb and recover from disruption.

International Banking, Treasury & Capital Markets

International Banking, Mastering Treasury Functions and Capital Markets — the disciplines behind a bank's balance sheet and cross-border business.

Digital Transformation & Innovation

How banks plan, lead and deliver digital change — from customer channels and operating models to a culture of innovation.

Emotional Intelligence & Communication

Emotional Intelligence for Bank Management and Communication Skills for managers who lead people and client relationships.

Service spotlight

POS, ERP & cash registers — supplied, deployed and supported.

We supply, install and support point-of-sale, ERP and cash register environments end to end, covering both the hardware estate and the software that runs on it. Our own ICON range of certified terminals is configured, deployed and maintained by our team.

500+POS terminals deployed

One accountable partner across procurement, rollout, integration and the support desk.

01

Supply & procurement

Terminal selection from the ICON range and fleet specification.

02

Deployment & installation

Site rollout, configuration, key injection and staff handover.

03

Integration & software

ERP, cash register and back-office integration into existing systems.

04

Maintenance & support

Monitoring, spares, fault resolution and refresher user training.

Software solutions

Payment software platform.

Alongside the hardware, we deploy and operate the software that keeps a terminal estate secure, up to date and profitable — in the cloud or on your own servers.

01Platform

Terminal Management System

Remote management, deployment, status monitoring and support for every terminal type — including other manufacturers' terminals already in the field.

Batch deploymentReal-time monitoringApp managementRole-based accessIntelligent operations

Application Marketplace

One IoT platform combining terminal management, application management and value-added services for acquirers, ISVs, asset managers and merchants.

02Security & remote support

Remote Key Injection

Secure batch download of payment keys to POS terminals over PCI-compliant encrypted channels — no technician on site.

Remote key downloadCentral certificate managementLower labour costData security

Remote Assistance

Remote desktop access to POS terminals so our team resolves merchant issues immediately, without a site visit.

Remote diagnosticsDesktop controlEncrypted tunnelLog extraction
03Integration & acceptance

Cloud ECR Integration

Orders from the cash register are pushed via the cloud to any POS terminal for payment — no cables, no drivers.

SoftPOS — Tap on Phone

Turns an Android smartphone into a secure contactless terminal, built to the MPoC standard.

Card, QR & e-walletEmail / SMS receiptsAndroid 10+ with NFC

Acquiring & Switching Platform

Card issuing and acquiring system services for banks and payment institutions.

Merchant & card managementRouting & risk controlClearing & settlement
Public or private deploymentHosted cloud service, or a private instance at the client site.
Quality assurance

ISO 9001:2015 certified.

Infinite Icon Technology L.L.C has been assessed and registered as conforming to ISO 9001:2015 — Quality Management System.

ISO 9001:2015Quality management
EIACAccredited body
IAF MLAGlobal recognition
Certificate no.VSQC099-421263839
Issued byVeritas System Quality Certificates Issuing LLC, Dubai
Initial date22 May 2026
Surveillance due21 May 2027
AccreditationEIAC · CB-QMS-099 · IAF MLA member
NACE code33-62.02 / 62.09 / 63.11
Verifywww.veritasassurance.com
ISO 9001:2015 certificate of registration issued to Infinite Icon Technology L.L.C by Veritas System Quality Certificates Issuing LLC, certificate number VSQC099-421263839 View full certificate (PDF) Scope of certification Data management and cybersecurity services; IT infrastructure; cloud and datacenter services; IT network services. Data classification and analysis; computer systems and communication equipment software design; education and training; application development and web design.

What the certification changes for you.

ISO 9001 is a system standard, not a badge. These are the controls a certified system puts around every engagement.

01

Documented scoping

Every engagement starts from a recorded needs analysis and agreed objectives, signed off before design begins.

02

Controlled materials

Course materials and technical documentation are version-controlled and reviewed.

03

Competence records

Trainer and engineer qualifications are recorded and reviewed rather than assumed.

04

Measured feedback

Client and delegate feedback is collected every engagement and fed into the next revision.

05

Non-conformity handling

When something falls short there is a defined corrective process with an owner and a closure date.

06

Management review

Performance is reviewed at management level on a fixed cycle, with actions tracked.

Training in action

Delivered in seven countries.

Programmes are run on site and remotely, adapted to the language, infrastructure and regulatory context of each delegation we train.

7
Countries trained in
On site & remoteDelivery formats
InternationalSpecialist faculty
  1. 01

    Role-based curricula

    Content is mapped to job function, so each cohort learns what it will actually use.

  2. 02

    Delivered alongside build

    Training runs in parallel with implementation, not as an afterthought.

  3. 03

    Refresher cycles

    Follow-up sessions keep capability current as systems and threats change.

Countries trained in 7 countries · 4 continents
  1. 01TurkeyEurope / Asia
  2. 02SingaporeAsia
  3. 03UAEMiddle East
  4. 04United StatesNorth America
  5. 05CanadaNorth America
  6. 06EthiopiaAfrica
  7. 07SwedenEurope
How we work

Four stages, run the same way every time.

Transformation only holds if the sequence is right: assess before you build, and train while you build — not after.

01
Stage 01

Assess

Find the highest-impact starting point

Audit current systems, skills and processes against your business objectives to find the most impactful starting point.

02
Stage 02

Design

Build capability in from day one

Architect the technical solution and the training curriculum together, so capability is built in from day one.

03
Stage 03

Deliver

Implement and train in parallel

Implement infrastructure, software and platforms while running the training programme in parallel with your team.

04
Stage 04

Sustain

Keep the transformation compounding

Managed support, refresher training and roadmap reviews keep the transformation compounding after launch.

Assess before you build. Train while you build. Sustain after launch.

Engagement models

Three ways to start, one standard of delivery.

Advisory

A defined engagement to assess, architect or de-risk a specific part of your technology estate.

  • Current-state audit
  • Target architecture & roadmap
  • Security & compliance review
  • Vendor and platform selection

Delivery

Full implementation of infrastructure, platforms or systems, with training run in parallel.

  • Infrastructure & cloud build
  • Software & systems development
  • POS, ERP & cash register rollout
  • Managed support after launch

Training

A standalone programme for a team or delegation, scoped to role and delivered on site or remotely.

  • Needs assessment & cohort mapping
  • Custom curriculum design
  • On-site or remote delivery
  • Post-programme refreshers

Every engagement — whichever model it starts as — ends the same way: your team able to run it without us.

Why Infinite Icon

Why choose us?

01

Centred on the client

Solutions scoped to your team, your budget and your regulatory environment — not a standard playbook.

02

Built to scale

Modular architectures and curricula that extend as you grow into new markets and business lines.

03

Regional fluency

Attention to local infrastructure realities, compliance regimes and talent across the UAE and Ethiopia.

04

Certified quality

An ISO 9001:2015 quality management system governs how we plan, deliver and improve.

05

Proven in banking

500+ POS terminals deployed and executive programmes delivered for leading banks and financial institutions.

06

One accountable partner

Procurement, rollout, integration, training and support — one team from start to finish.

Advise, deliver, train, sustain.

Where we work

Anchored in Dubai. Delivering in Ethiopia.

We run engagements from our UAE base and our partners office in Addis Ababa, bringing the same standard of governance to both markets.

United Arab Emirates

Head office

Headquartered in Dubai, serving clients across the Emirates in banking, government and enterprise sectors.

DubaiAbu DhabiSharjah

Ethiopia

Partners office

Corporate training, payment technology and digital transformation engagements delivered on site and remotely from Addis Ababa.

Addis Ababa
Who we serve

Built for regulated, high-stakes sectors.

Sectors where downtime, non-compliance and untrained users carry real cost.

Banking & Finance
Digital banking, payments, compliance
Government
Public sector digital services
Energy & Utilities
Infrastructure & OT modernisation
Tele­communications
Network & systems advisory
Insurance
Process automation & risk
Logistics & Trade
Systems integration
Education
Digital skills programmes
Enterprise & SME
Complete transformation
Documents

Take the detail with you.

Our full company profile and ISO 9001:2015 certification.

PDF · 16 pages

Company Profile 2027

Who we are, both practice areas, POS and payment software, training delivery, engagement models and certification.

Download profile
PDF · Catalogue

Corporate Training Catalogue

Programme detail — audience, modules and outcomes — for our corporate training practice.

Download catalogue
PDF · Certificate

ISO 9001:2015 Certificate

Certificate of registration issued by Veritas System Quality Certificates Issuing LLC. Certificate No. VSQC099-421263839.

Download certificate
Let's work together

Ready to build the capability behind your next transformation?

Tell us about your training needs or your technology roadmap, and our team will reply directly. We typically respond within one business day.

Let's get started
Get in touch

Tell us about your training needs or technology roadmap.

Email or WhatsApp our team and we will reply directly.

We typically respond within one business day.
Emailinfo@infiniteicon.tech
EmailRitee@infiniteicon.tech
Phone / WhatsApp+971 50 449 6214
Webinfiniteicontech.com
Head officeDubai, UAE
Partners officeAddis Ababa, Ethiopia
Quality systemISO 9001:2015 certified
Chat with us on WhatsApp